Crisis Management: How Effective Communications Will Save Your Event

Crisis Management: How Effective Communications Will Save Your Event

2019-08-28, 10:15 - 11:00

Conference Room 2
Language:
English

Steff draws from her direct experiences to show how communications in a critical situation are more important than ever in today’s MICE industry, and how you can use it effectively. Social media can spread misinformation, panic or ridicule in minutes - how can you protect your event, your people and your reputation? Internal, external and social media communications are vital tools in crisis management. Steff highlights how effective communication can rescue an event in a critical situation and shares her insights into the speed you need to react and the kind of messages you should send out to positively influence behaviour, perceptions and outcomes.

 

Contributors

  • Steff Berger

    Speaker

    Managing Director

    VOBE - Inspires People GmbH

    Steff Berger is a conference consultant and expert in Crisis Management for the Conferences & Events Industry. She owns and manages VOBE - Inspires...

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